Privacy Policy

Effective May 2026

Trade Credit Group LLC (“Trade Credit Group,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of information provided to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information received through our website, online forms, email communications, applications, and other interactions with prospective clients, clients, referral sources, and business partners.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name, title, company name, and business contact information

  • Email address, phone number, and mailing address

  • Company revenue, sales, industry, and operational information

  • Accounts receivable, customer concentration, credit exposure, and payment-risk information

  • Information regarding insurance needs, coverage interests, policy objectives, or existing coverage

  • Documents, applications, schedules, financial information, or other materials submitted to us

  • Communications sent to us by email, website forms, phone, or other channels

We may also collect limited technical and usage information related to visits to our website, such as browser type, device information, IP address, pages viewed, referral source, and general analytics data.

How We Use Information

We may use collected information for legitimate business purposes, including to:

  • Respond to inquiries and communicate with you

  • Evaluate potential insurance needs or receivables-risk concerns

  • Review, prepare, process, or submit applications and supporting materials

  • Seek indications, quotes, proposals, or underwriting feedback from insurance markets

  • Coordinate with insurance carriers, underwriters, wholesalers, brokerage partners, servicing partners, or other relevant parties

  • Assist with placement, administration, servicing, renewal, or policy-related matters

  • Maintain business records and comply with legal, regulatory, insurance, underwriting, compliance, and contractual obligations

  • Improve our website, forms, marketing, operations, and client service processes

  • Protect our business, systems, rights, and legal interests

Disclosure of Information

We do not sell personal information.

We may disclose information when reasonably necessary for business, insurance, legal, or compliance purposes, including to:

  • Insurance carriers and underwriters

  • Brokerage, placement, wholesale, or servicing partners

  • Claims, policy administration, or risk-related service providers

  • Technology providers, including website, form, email, CRM, document storage, and analytics providers

  • Legal, accounting, compliance, or professional advisors

  • Governmental, regulatory, law enforcement, or judicial authorities when required or permitted by law

  • Other parties with your consent or as necessary to respond to your request, protect our rights, or conduct our business

Information submitted to Trade Credit Group may be shared with relevant insurance markets or service providers for purposes of evaluating, quoting, placing, servicing, or administering insurance-related matters.

Confidential Business Information

We recognize that information submitted to us may include confidential business, financial, customer, receivables, or credit-risk information. We take reasonable administrative, technical, and organizational measures designed to protect such information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission, website submission, email communication, or digital storage is completely secure. You should avoid submitting highly sensitive information unless it has been requested and you are comfortable with the method of transmission.

Website Forms and Email Communications

Information submitted through website forms or email may not be encrypted end-to-end. By submitting information through these channels, you acknowledge that electronic communications carry inherent security risks.

Where appropriate, we may provide or request use of a more secure method for transmitting sensitive documents or business information.

Cookies and Analytics

Our website may use cookies, analytics tools, tracking technologies, or similar services to understand website traffic, measure engagement, improve performance, and enhance user experience.

You may adjust your browser settings to block or limit cookies. Some website features may not function properly if cookies are disabled.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including for business, legal, regulatory, compliance, insurance, underwriting, audit, dispute-resolution, and recordkeeping purposes.

Data Security

We use reasonable safeguards designed to protect information in our possession. These safeguards may include access controls, password protection, secure storage practices, vendor controls, and other administrative or technical measures.

Despite these measures, we cannot guarantee absolute security of any information transmitted to or stored by us.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, security, content, or policies of any third party. Your use of third-party websites or services is governed by their respective terms and privacy policies.

Business-Oriented Website

Our website and services are intended for businesses and individuals acting in a professional or commercial capacity. We do not knowingly collect information from children under the age of 13.

Your Choices

You may contact us to request that we update, correct, or delete certain information, subject to applicable legal, regulatory, insurance, contractual, underwriting, and business recordkeeping requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acknowledgment of the revised Privacy Policy.